.

In summary:

Shipping:

• Domestic delivery fee 30NIS, ETA 3 business days. International (EU, Japan, HK) Delivery fee 66NIS, ETA 5-10 business days. International (U.S and Canada) Delivery fee 80NIS, ETA 5-10 business days.

• The company can update shipping rates without prior notice.

• Shipping delays due to "force majeure" or events beyond the company's control are not the company's responsibility.

Returns:

• The company charges 30NIS for product collection, but sending the replacement products is done at no additional cost.

• Customers can exchange non-defective products within 14 days of receiving their order, provided they are in their original packaging and undamaged.

• The exchange is subject to product availability on the website.

• The company reserves the right to cancel an order for various reasons, and any payments made will be refunded within 14 days.

• The company is not responsible for any errors in product descriptions, color accuracy, or delays in delivery.

• Intellectual property rights, including patents, copyrights, and trademarks, belong exclusively to the company. No copying or commercial use is allowed without permission.

 

In Full:

**Terms and Conditions of Use for the MATNAS Website**

 

1. **General**

 

Welcome to the website WWW.MAT-NAS.COM (hereinafter: "the Website"), managed by Gal Yaakovovich, Business ID number – 308098698 (hereinafter: "the Company").

 

1.1. This policy is written in the masculine form for convenience only and should be understood to apply to both males and females.

 

2.1. The provisions of this policy shall apply to all use of the website. Browsing and/or any action on the website, including making a purchase, constitutes agreement to receive and act in accordance with this policy.

 

3.1. Use of the website constitutes a declaration that the user is aware of this policy and accepts its provisions. The user and those acting on their behalf shall have no claims or demands against the Company, except for claims related to the breach of the Company's obligations under this policy.

 

4.1. The Company reserves the right to change this policy from time to time at its sole and absolute discretion, without the need for prior notice.

 

5.1. The computer records of the Company regarding the actions performed through the website shall constitute prima facie evidence of the correctness of those actions.

 

6.1. Use of the website and its contents is "as is," meaning that users have no ability to intervene or make changes for their personal purposes. It is strictly prohibited to use the site and/or its content, in whole or in part, for commercial purposes. Users are not allowed to partially or fully use the content for copying, editing, modification, duplication, transmission, presentation, publication, transfer, sale, or distribution in any way without the prior written consent of the Company.

 

7.1. The terms of use for the website apply to the use of the website and the services it includes through any computer or other communication device (e.g., mobile phones, handheld computers, and similar devices). They also apply to the use of the website via the internet or any other communication network.

 

8.1. The website serves as a virtual store for the sale of clothing, apparel, and accessories, and it is owned by the Company and operated by it.

 

Here is the translation of the additional text into English:

 

**2. The Right/Eligibility to Make Purchases on the Website**

 

2.1. Any user who fulfills the conditions outlined below is permitted to make purchases on the website:

 

1. The user is legally capable of performing binding legal actions, including declaring that they are 18 years of age or older.

 

2. If the user wishes to make a purchase using a credit card as the payment method, the user must possess a valid credit card issued by one of the credit card companies operating in Israel or have received explicit consent from the credit card holder to use it.

 

3. The customer's details are secure and will not be disclosed to any third party not involved in the use of the website.

 

2.2. The Company reserves the right to deny access to purchases and/or cancel purchases by users whose behavior is inappropriate, in violation of the terms of use and/or the provisions of this policy, or who attempt to interfere with the proper operation of the website.

 

**3. Purchasing Products**

 

3.1. The Company will allow the user who meets the conditions of Section 2.1 above (hereinafter: "the Customer") to purchase various products through the website (hereinafter: "Order").

 

3.2. To place an order for one or more products, the customer must first select the product, including type, model, and quantity.

 

3.3. After selecting the products, as an integral part of the order process, the customer must fill in their personal details as detailed below (hereinafter: "Order Form"). The customer will provide accurate and up-to-date personal details, including email, first name, last name, phone number, location, street, house number, apartment, floor, entrance, comments, and any other relevant information for the delivery, as well as payment information as specified in Section 3.4 below. It is clarified that the fields explicitly marked as mandatory must be completed. Failure to provide the requested data in the mandatory fields will prevent the customer from placing an order.

 

Intentionally providing false information or providing information without authorization may constitute a legal offense. Customers who submit false information may be subject to criminal and civil legal actions.

 

**4. Payment Methods**

 

4.1. In addition to the information mentioned in Section 3.3 above, in the Order Form, the customer will provide the payment method through which they wish to make the purchase. The customer can use only credit cards and PAYPAL as payment methods.

 

5.3. For the sake of data security and customer privacy protection, the complete payment information will not be stored in the Company's information database. Only the last four digits of the payment method will be stored and used for the specific order.

 

6.3. After entering the details as mentioned in Sections 3.4-3.3 above, the customer will confirm their order by clicking the "Purchase" button (hereinafter: "Order Confirmation"). The system will verify the credit card details through the credit card company. If the order is not approved by the credit card company, the customer will receive an appropriate notification, and the order will not be processed, following the provisions of Section 3.8 below.

 

**7. Order Approval**

 

7.1. Once the Company receives confirmation from the credit card company regarding the order and ensures that the item is in stock, the customer will receive an email confirmation at the address provided during the Order Form completion (hereinafter: "Order Confirmation").

 

8.3. For the avoidance of doubt, it is emphasized that order approval is subject to the following conditions:

 

1. Verification of the credit card details and receipt of payment approval from the credit card company by the Company. Without credit card company approval as specified, the order will not be approved, and the Company will not be obligated to the customer in any way, including keeping the product in stock.

 

2. Availability of the product in the Company's stock at the time of the order. It is clarified that the Company is not obligated to maintain inventory of all models and/or products listed on the website. If the product is not available in stock, the Company is authorized to deny the order. It is emphasized that even if the website does not indicate that the product is out of stock or if the product has not been removed from the website until the order is approved, the Company is not obligated to supply the product and/or the order. The customer will have no claim and/or demand regarding any type of damage, whether direct or indirect, caused to the customer and/or a third party. This provision does not diminish the Company's obligation to refund any amount paid by the customer or cancel the charge if indeed paid to the Company.

 

Sure, here is the translation of the text to English:

 

9.3. The company is authorized to update product prices on the website from time to time without the need for prior notice. The price applicable to an order placed is the price on the website at the time of placing the order. If the prices are updated before completing the order, the customer will be charged based on the updated prices.

 

10.3. The company is authorized to update shipping rates from time to time without the need for prior notice. The shipping rates, until updated by the company, at its sole and absolute discretion, are as follows:

 

1. Self-pickup at no cost;

 

2. Fast home delivery at a cost of 30 ₪.

 

11.3. The company is allowed to offer promotions, benefits, and discounts on the website, and it can discontinue, replace, or modify them at any time without the need for prior notice.

 

4. Delivery Dates, Handling, and Shipping

 

1.4. After confirming the order, the company will deliver the order to the address in Israel provided in the order form (hereinafter referred to as "the delivery").

 

2.4. Before delivering the order to the customer, an email and/or SMS will be sent to the customer.

 

3.4. Subject to the provisions of section 3.10 below, the company will make the delivery using a shipping company or through a courier on its behalf.

 

4.4. If the delivery was not made due to reasons related to the customer, including but not limited to providing incorrect and/or inaccurate and/or imprecise details when placing the order or due to the customer not being at the delivery address at the specified time or if the customer refused to accept the delivery, the customer will be charged the cost of delivery and handling.

 

5. Customer Service

 

1.5. For inquiries regarding the products displayed on the website, or for additional information about the website, its operation, and the order process, you can contact the company's customer service through one of the following methods:

 

2.5. By phone: 0544428270, on Sundays through Thursdays, between 10:00 AM and 4:00 PM;

 

3.5. By email:

 

galyakobovitch@gmail.com

 

On INSTAGRAM, at the profile "_matnas_".

 

6. Cancellations and Product Returns

 

1.6. A customer who has placed an order is entitled to cancel the transaction in accordance with the Consumer Protection Law, 1981 and the regulations enacted under this law (hereinafter referred to as the "Consumer Protection Law"), the main provisions of which are as follows.

 

Cancellation of an order by the customer before its delivery:

 

As long as the order has not been delivered to the customer and until delivery has been coordinated, the customer is entitled to cancel the order, in whole or in part, by written notice (including by email) or orally to the company's customer service as stated in section 6 above.

 

2.6. If the order is canceled as stated in section 6.1 above, the company will send the customer an email confirming the cancellation, and the company will refund the customer within 14 days from the date of receiving the cancellation notice as stated in section 6.1 above, the amount paid for the order, minus a cancellation fee of 5% of the order amount or 100 new shekels, whichever is lower.

 

3.6. Cancellation of an order by the customer after its delivery:

 

The customer is entitled to cancel the order, in whole or in part, from the day of delivery until the end of two days thereafter, excluding holidays, provided that the price tag on the product, if any, has not been removed. The cancellation notice shall be given in writing and/or orally to the company's customer service as stated in section 6 above. After two days from the date of receiving the order, it can only be replaced or returned.

 

4.6. Cancellation of an order as stated in section 6.3.2 above will not entitle the customer to a refund of the shipping fee paid.

 

5.6. Cancellation or replacement of a product due to a defect or non-conformity with the details on the website:

 

The customer must check the items included in the order immediately upon receipt of the delivery. If the customer received a defective product or a product that does not match the specifications published on the website, the customer should contact the company's customer service as stated in section 5 above within 14 days of receiving the product. If the company decides, at its sole and absolute discretion, that the product is defective, the product will be replaced, or the purchase will be canceled, according to the customer's choice and subject to legal provisions, as a sole remedy for the customer.

 

2. In the case where the customer requests to cancel the purchase of the defective product, the following rules will apply:

 

The company will send an email confirming the cancellation, and the company or its representatives will contact the customer to arrange the collection of the defective product.

 

Once the defective product is returned to the company, the company will refund the customer within 14 days from the date of receiving the cancellation notice as stated in section 6.4.1 above, the amount paid for that defective product. In the case of a cancellation due to a defect, the company will also refund the customer for the shipping fee paid for the product, if any.

 

3. An order, even if canceled due to a defect, after it has been delivered to the customer, will be canceled to the company only if the product is returned unused, in its original packaging, intact, without any damage or defect of any kind.

 

7. Exchange of Non-Defective Products:

 

1. A customer who wishes to exchange products received, which are not defective as mentioned in section 6.4 above, should contact the company's customer service.

 

Exchange of products as mentioned in this section will be done within 14 days from the day the order is received by the customer, on the condition that they have not been used, are in their original packaging, intact, and without any damage, defect, or any kind of damage.

 

1. Collecting the products on behalf of the company is at a cost of 30 new shekels, after the products are received at the company's offices, and the new products, which constitute an "exchange," will be sent by the company to the customer at no additional cost. The company is authorized to update shipping rates from time to time without the need for prior notice.

 

2. It is clarified that the exchange of the product is subject to the available stock on the website.

 

2. Cancellation of an Order by the Company:

 

The company is authorized to cancel the customer's order, in its exclusive and absolute discretion, in any of the following cases:

 

1. In any case where it is incumbent upon the company to manage the website as usual, including in cases of technical malfunctions.

 

2. In any case where the company cannot supply the products.

 

3. In any case of a clerical error in any of the details presented on the website, including the product/products description and/or price of the product/products.

 

4. In any case where the company is required to comply with another obligation under this regulation.

 

3. In each of the aforementioned cases, the company will send a notice of order cancellation to the customer, and the consideration will be refunded to the customer within 14 days from the date of the notice. The customer hereby waives any claim or demand in this matter.

 

8. Liability and Service

 

1. The company and/or its representatives shall not be liable for any damage of any kind, whether direct, indirect, consequential, or special, caused to the user and/or the customer and/or any third party as a result of using and/or ordering through the website. The reason for any claim shall be, including loss of income and/or loss of profit resulting from any reason whatsoever.

 

2. An error in the description of color and/or the appearance of the color, or the way the color appears on the user's screen, shall not obligate the company. The color catalog on the website is intended for illustration only, and there may be differences between the colors displayed on the website, whether in part or in whole, and the colors actually sold.

 

3. Product images on the website are for illustrative purposes only and do not bind the company. It is clarified that there may be differences between the images displayed on the website, whether in part or in whole, and the products actually sold, and the customer hereby waives any claim or demand in this matter.

 

4. The company makes every effort to ensure that the information presented on the website is complete and as accurate as possible. However, it should be noted that inaccuracies or errors may appear in it, and the company will not be liable for any damage arising from them or related to them.

 

5. In any case, the company shall not be liable for any damage exceeding the value of the purchased product, and not for any indirect damage.

 

6. Subject to any law, the company shall not be liable for any delay and/or delay in delivery and/or non-delivery of an order, which results from "force majeure" and/or events not controlled by the company, including strikes, sabbaticals, natural disasters, extraordinary weather conditions, or disturbances in computer systems and/or telephone systems that may affect the completion of the purchase process and/or disruptions in the email service.

 

9. Intellectual Property

 

1. All intellectual property rights on the website, including patents, copyrights, models, commercial methods, and trade secrets, belong exclusively to the company. These rights apply, among other things, to the graphic design of the company's website, the database in it, the website's computer code, its internet address, and any other details related to its operation.

 

2. No copying, duplicating, distributing, selling, marketing, or translating any information from the website (including trademarks, images, texts, and computer code) is allowed without explicit written permission from the company in advance.

 

3. Any commercial use of the data published by the company, in the company's database, in the product lists on it, or in other details published on the company's website, without the prior written consent of the company, is not allowed.

 

4. The company's name, the name MATNAS, as well as the names of the company's product brands, trademarks (whether registered or not), are the exclusive property of the company. They may not be used without prior written consent from the company.

 

5. No use may be made of any trademark or design of a product or model that appears on the website and/or in photographs on the website that is intellectual property, both by the force of law in Israel and international art to which the State of Israel is a signatory.

 

10. Additional Terms

 

1. The interpretation and enforcement of this regulation and any action or dispute arising from it shall be done in accordance with the laws of the State of Israel, and, if necessary, will be clarified in the competent court in the Tel Aviv-Jaffa district.

 

2. The company reserves the right to change this regulation from time to time. Only the rules published in the website's regulation will obligate the actions on the website.